If you have the same issue on another computer, contact Apple Support.'

Try connecting your device to another computer.

Follow these additional steps for your Mac or Windows PC.

Restart your iPhone, iPad, or iPod touch.

Unplug all USB accessories from your computer except for your device.

If you can't unlock your device because you forgot your passcode, find out what to do.

If you see a Trust this Computer alert, unlock your device and tap Trust.

If you're using iTunes, make sure you have the latest version.

Check that you have the latest software on your Mac or Windows PC.

Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.Follow these steps and try to connect your device again after each step. 'If your computer doesn't recognize your connected device, you might see an unknown error or a '0圎' error. Please make sure you've completed all the steps on this Apple Support page for If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support Any way to manually start or trigger the service? Why didn't the Windows App Store install this service from the beginning?iTunes 12.8.0.150Windows 10 圆4 - latest updates/nothing pendingScreenshots below showing Apple driver and that AMDS Service doesn't exist: 2140 3 I'm guessing this is required for iTunes to see it. iTunes still doesn't detect it.After reading a few support articles I noticed that the Apple Mobile Device Service isn't showing in Windows Services. After the iTunes app is installed, Windows detects the iPod and opens it as a mass storage device (same under Device Manager).I uninstalled and reinstalled that 'Mass Storage' driver under Universal Serial Bus controllers and now I see the Apple Mobile Device USB Driver. I had no issue with the previous manually installed iTunes (from Apple downloads). The software runs fine except that my iPod isn't detecting in iTunes. AMDS Not Present | Cannot Connect iPod | Windows 10 Hello,I recently installed the latest version of iTunes from the Windows App Store.

Instal the new version for ipod